Sportscene South Africa Phone Numbers and Emails

Customer Service:

  • +2 786 057 6576
    RSA
  • +2 786 003 7755
    RSA
  • +2 721 938 7096

Accounts Payments:

  • +2 721 938 7560

New Accounts Department:

  • +2 786 083 4834
    RSA

Technical Support:

  • +2 786 111 1761

Sportscene South Africa Emails:

payments@foschini.co.za
customerservices@tfg.co.za
newaccountsqueries@tfg.co.za
onlineshop@tfg.co.za
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Contact Information

Sportscene South Africa Website:

Sportscene South Africa Help Center:

Corporate Office Address:

P.O. Box 6020
Parow East, Cape Town 7500
South Africa

Other Info (opening hours):

Additional fax:

+27 21 938 4222


Online Shopping Queries hours:

Monday - Friday: 8:00am - 7:00pm

Saturday: 8:00am - 3:00pm

Sunday: 8:00am - 1:00pm

Public Holidays: 08:00am - 3:00pm


Customer Service hours:

Monday - Saturday: 8:00am - 9:00pm

Sunday: 9:00am - 7:00pm

Public Holidays: 9:00am - 5:00pm


New Accounts Department hours:

Monday - Thursday: 8:00am - 6:00pm

Friday: 8:00am - 7:00pm

Saturday: 8:00am - 5:00pm

Sunday: 9:00am - 5:00pm

Public Holidays: 08:00am - 5:00pm


Accounts Payments hours:

Monday - Friday: 8:00am - 9:00pm

Saturday: 8:00am - 12:00pm

Public Holidays: 8:00am - 12:00pm

More contact details

Fax:

+27 21 938 7337

Sportscene South Africa Rating Based on 8 Reviews

Rating details

1.9
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

How Good is Sportscene South Africa's Customer Service?

Kyli Dwb
Kyli Dwb
Feels Satisfied | Feb 26, 2024

Good service but need help on my account

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Breelyn Azu
Breelyn Azu
Feels Disappointed | Feb 10, 2024

It’s okay

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Innocent M Gvd
Innocent M Gvd
Feels Disappointed | Feb 04, 2024

It didn't go through

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Denton Kbm
Denton Kbm
Feels Neutral | Dec 19, 2023

They are not responding to our calls

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Shamiya Qqt
Shamiya Qqt
Feels Disappointed | Oct 12, 2023

I did get any help about my account clarification Letter .. please assist

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Cathryn Dnc
Cathryn Dnc
Feels Disappointed | Jul 14, 2023

I did not get help

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Summary of Sportscene South Africa Customer Service Calls

245 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sportscene South Africa?

Account Question:

  • “I want to start paying my account”
  • “Close account for someone who died”
  • “Declined account”

Request for Information Question:

  • “I would love to do enquiries about my account”
  • “About my account”
  • “I would like to find out if you have any vacancies available around pmb”

Payments and Charges Question:

  • “Payment of account”
  • “I made a payment of R170 on Friday,so the payment went to Anthony Richards and I was paying the money to my account”
  • “Complain against fraud”

Return/ Replace Question:

  • “Exchange of shoe wrong size”
  • “Exchange”
  • “Change account payment methods”

Cards Question:

  • “My card has been blocked”
  • “Card”
  • “Limit on my credit card”

Activation/ Cancellation Question:

  • “I want to cancel insurance and data”
  • “Cancelation of magazine subscriptions”
  • “Cancel subscription”

Staff Question:

  • “I had a very bad treatment at Mams mall in Pretoria the consultant were rude and unprofessional”
  • “Unhappy service”
  • “Un happy service”

Shipping and Delivery Question:

  • “My parents bought me the wrong size air max 90 for Christmas. Now Nobody can tell me where to find my size”
  • “Missing items”
  • “Takkie arrived”

Refund Question:

  • “Making me wait 1hour 30 min for a refund”
  • “Refund has not been paid since June”

Product/ Service Question:

  • “Poor quality product”

Website/ Application Question:

  • “Model application”

Other Question:

  • “Voucher code lost”
  • “Want to swap shoes without slip”
  • “Inquire”

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